AgentBox AI Receptionist Integration — Every Call Logged in AgentBox Automatically
Quick Answer
Aussie AI Agency's AI receptionist, Steve, answers your agency's calls 24/7 and logs every caller straight into AgentBox: matched to their existing contact (or created as a new one) with a Phone Enquiry recording what they want, which property, when to call back and how urgent it is. No re-typing, no duplicate contacts, no lead left on a sticky note. From $149/month, month-to-month, done for you.
- Contact matched or created — by mobile, then email; new contacts owned by the agent you choose
- Phone Enquiry logged — Buyer, Vendor, Tenant, Complaint or General
- Listing attached — when the caller names a property with one clear match
- Your office, your key — connected with your own Reapit-issued API key; switch it off any time
No obligation · We call you back within one business day
We'll show you a call landing in AgentBox.
Why AgentBox agencies connect Steve
Every call becomes an AgentBox lead
Open homes, listing presentations, Saturday nights — every caller Steve speaks to is in AgentBox within about a minute of hanging up.
Zero data entry
Name, mobile, email, what they want and which property — already in AgentBox. Your agents stop re-typing call notes from sticky notes and voicemails.
No duplicate contacts
Callers are matched to their existing AgentBox contact by mobile, then email. A repeat buyer gets a new enquiry on the same contact, not a second record.
Enquiries typed for you
Buyer, Vendor, Tenant, Complaint or General — set from what the caller actually said, so the right agent picks it up and your reports stay clean.
Linked to the right listing
When a buyer names a property (“the house on Union Street”), the enquiry is attached to that listing in AgentBox when there's one clear match.
The right agent owns it
New contacts are created with the agent you choose as Primary Owner, so nothing sits unassigned in the database.
Urgency and callback time captured
“Mornings are best” and “we need to sell before Christmas” go into the enquiry, so your callback lands at the right time with the right priority.
Your data is never overwritten
The integration only adds. It fills blank fields on an existing contact and logs new enquiries — it never changes what your team has already entered.
How a call reaches AgentBox
- A buyer rings your agency at 7:40pm on a Saturday about “the house on Union Street”.
- Steve answers in your agency's name, gives the published price guide only, offers an inspection, and captures their name, mobile, email, finance position and best time to call back.
- The moment the call ends, your agent gets the summary by SMS and email.
- Within about a minute, AgentBox has the contact (matched or new) and a Buyer Enquiry from source Phone Enquiry, attached to the Union Street listing, with the summary and “mornings are best” in the comment.
- Monday morning, the listing agent opens AgentBox and the lead is already there, assigned and ready for a callback.
What lands in AgentBox
| In AgentBox | What Steve fills in |
|---|---|
| Contact | First and last name, mobile (or landline), email, source “Phone Enquiry”, your chosen agent as Primary Owner |
| Enquiry type | Buyer (inspections, price, auction), Vendor (appraisals, selling), Tenant (rentals, maintenance), Complaint or General |
| Enquiry comment | Date and time of the call, a short summary, the caller's details, the property, callback preference and urgency |
| Listing | Attached when the address the caller gives matches one listing |
| Not sent | The call transcript and recording — these stay in your portal |
Connecting your AgentBox
Steve is live within 3 business days of your demo, then we spend up to 2 weeks fine-tuning him on your real calls. The AgentBox connection takes about two minutes once you have your key:
- Request your API key. Your AgentBox administrator asks Reapit for an API Client ID and key for the Aussie AI Agency integration. Each office has its own.
- Paste it into your portal under Settings → AgentBox. Don't email it to anyone, including us.
- Test the connection — your offices appear, and you pick the agent who owns new contacts.
- Switch it on and make a test call. It shows as “Sent to AgentBox ✓” in your Calls list.
If AgentBox is ever unreachable, the call is retried automatically. If it still can't be sent, it's flagged in your portal and your team gets an email so the lead can be entered by hand — nothing is silently lost.
What the integration doesn't do
- Book into AgentBox's own calendar — inspections are booked in Google Calendar and logged in AgentBox as enquiries
- Change listings, price guides or existing enquiries
- Overwrite or delete contacts
- Send transcripts or recordings into AgentBox
- Read your listings to Steve live — your active listings and published price guides are loaded into Steve during setup
Independent product: AgentBox is a product of Reapit. Aussie AI Agency is independent; this page is published by us, not Reapit.
Common questions about Steve and AgentBox
Quick Facts: AgentBox AI Receptionist Integration
- What it does:
- Logs every call Steve answers in AgentBox as a contact plus a Phone Enquiry
- Matching:
- By mobile, then email — no duplicate contacts
- Enquiry types:
- Buyer, Vendor, Tenant, Complaint, General
- Connection:
- Your office's own Reapit-issued API Client ID and key
- Data written:
- Adds only; never overwrites. No transcripts sent
- Setup time:
- Live within 3 business days, then up to 2 weeks of fine-tuning
- Pricing:
- Starter $149, Business $299, Growth $499, Enterprise from $1,299 per month ex GST — month-to-month
- Demo:
- Free 30-minute demo with Niel, no obligation
Sources: Aussie AI Agency integration documentation; Reapit AgentBox API documentation, 2026.
Hear Steve, then see a call land in AgentBox
Call Steve on 03 4328 3434 to hear him answer, then book a free 30-minute demo with Niel. We'll walk through your offices, agents and call types and show you exactly what reaches AgentBox.
Free 30-minute demo with Niel · No obligation · We get back to you within one business day
Free, no obligation.