How It Works

How Aussie AI Works

Go from missed calls to captured leads in under 48 hours. No technical skills required — we handle everything for you.

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Step 01

Quick Onboarding Call

15 minutes

We start with a short phone call to understand your business inside and out. No technical jargon, no long questionnaires — just a friendly conversation.

What's involved:

How you want calls answered and your preferred greeting style
Common questions your callers ask and the answers you want given
Your services, pricing ranges, and availability
How you qualify leads and what information you need captured
Your calendar, CRM, and any tools you want integrated
Call escalation rules — when to transfer vs. take a message

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Step 02

We Build Your AI Receptionist

24–48 hours

Our team configures and trains your AI receptionist with your specific business knowledge, scripts, and integrations. You don't need to do anything technical.

What's involved:

Custom call scripts built from your onboarding answers
FAQ knowledge base trained on your industry and services
Calendar integration set up for real-time appointment booking
CRM connection configured to sync lead data automatically
Australian accent and tone calibrated to match your brand
Internal testing with simulated calls to ensure quality

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Step 03

Go Live

5 minutes

Activating your AI receptionist is as simple as setting up call forwarding on your existing phone. No new hardware, no software installation, no IT team required.

What's involved:

We provide you with a dedicated phone number
Set up call forwarding from your existing line (we walk you through it)
Choose when to forward: all calls, busy/no-answer, or after-hours only
Your first real call is answered by your AI receptionist
You receive instant notifications with call summaries
Callers experience zero disruption — the transition is seamless

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Step 04

Monitor & Optimise

Ongoing

Your AI receptionist gets smarter over time. We continuously monitor performance and fine-tune responses based on real call data and your feedback.

What's involved:

Real-time dashboard showing call volume, lead quality, and outcomes
Call recordings and transcripts available for every conversation
Weekly performance reports delivered to your inbox
Ongoing script refinements based on common caller questions
Dedicated account manager for Growth and Scale plans
Quarterly strategy reviews to maximise your ROI

Call Timeline

What Happens During a Call

From ring to resolution in 90 seconds. Here is how your AI receptionist handles every call.