AI Receptionist Pricing

From $149 a month ex GST on Starter (100 voice minutes), then $299 Business (250 minutes), $499 Growth (700 minutes) and from $1,299 Enterprise (3,000 minutes). Every plan answers 24/7, includes a website chatbot and is month-to-month.

Yes. One-off setup $550 (normally $990) for a standard setup with no CRM integration, until 30 November 2026. It covers building your receptionist, training it on your business, connecting your number and calendar, and testing. CRM integrations are quoted separately. Your monthly plan covers ongoing tuning and improvements. All prices are ex GST. You're live within 3 business days of kicking off, then we spend up to 2 weeks fine-tuning it on your real calls.

Your calls never stop. At 80% of your minutes we email you two one-click options: add a block of minutes at your plan's rate ($0.85 a minute on Starter, $0.65 on Business, $0.45 on Growth, $0.29 on Enterprise), or move up a plan. If you do neither, we add one block when you reach your limit and charge it to your card, with a receipt. Extra usage is capped at the gap to the next plan up, so a month can never cost more than the plan you should have been on. You can see where you sit in your allowance in the portal at any time.

Yes. Outbound is the AI making calls rather than taking them: following up quotes that went quiet, reminders, reactivating past customers, ringing staff to fill a shift or working through a lead list. It's available on every plan, paid from prepaid credit at $0.60 a minute with phone call charges included (no GST), billed per second. You top up in your portal ($100, $250 or $500) and outbound calls don't use your plan minutes. Calls only go to your customers and people who enquired, in permitted calling hours.

No. Every plan, including Enterprise, is month-to-month. Cancel any time and your service runs to the end of the current billing cycle. Upgrades apply straight away (prorated); downgrades start at your next billing date.

Because handing you a login is how these projects fail. An AI receptionist only works once it knows your services, your prices, who to put through and who to take a message from, and it's connected to your calendar and phone line. We do that with you before you go live, then keep tuning it from real call transcripts.

We call you, walk through how your phones work today, and show the AI handling calls for a business like yours, so you hear it rather than see slides. If it's a fit, we agree your plan and start the setup. If it isn't, we'll say so.

We handle your data under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It's encrypted in transit and at rest, recordings and transcripts are only accessible to authorised people on your account, and we never sell caller data. Some of our service providers (AI, voice, telephony, hosting) may process data in the United States and other countries; our privacy policy at /legal/privacy lists them.