Customers expect a WhatsApp reply in minutes, not tonight. Our AI agent answers every chat straight away, books them in and sends you the lead, while you get on with the work only you can do.
Aussie AI Agency sets up an AI agent on your business WhatsApp. It answers messages 24/7, replies to voice notes, books appointments into your calendar and sends you every lead with the full chat. We set up the WhatsApp Business API for you, build the agent around your business, and our team checks its chats every day.
The repetitive chats that eat your day, answered properly, any hour.
It knows when to stop: complaints, judgement calls and anything sensitive go to you with the details already written down.
We create or connect your Meta business, set up the WhatsApp Business API, verify your number and your business profile. No developer, no forms for you to fight.
Your services, prices, rules and tone. Same knowledge as your phone AI if you have one, so customers get the same answer on every channel.
Customers message you like they always have. The AI replies in seconds, any hour.
We read the chats, fix wrong answers and add new questions, so it gets better every week.
The same agent can answer your phone, your website chat and your WhatsApp, so customers get the same answers wherever they reach you. Add WhatsApp to your AI phone receptionist, pair it with the AI chatbot for your website and the AI SMS agent, and see every conversation in one place with the AI CRM.
Pricing depends on how many chats you get and what it connects to, so Niel quotes it on a free 30-minute call.
Most AI projects fail after launch, when nobody is watching what the AI says. We stay on it. That's the difference between buying software and having a team.
Niel and the team learn how your business actually runs: what customers ask, who handles what, which systems you use. Then we build the AI around that. You're not handed a login and a template.
Our team reads its calls, chats and messages and trains it every day. Wrong answer, awkward handover, new question? We fix it, usually before you notice.
Something to change? Tell us in plain English by phone, email or text and we make the change. No dashboards to learn, no prompt writing.
Complaints, judgement calls and anything sensitive go to your people with the details already written down. The AI never pretends to be human and never gives medical, legal or financial advice.
Fogarty Oliver and Rothschild, a Melbourne family law and conveyancing practice, has had an AI receptionist built and managed by us since 28 May 2026. To 28 September 2026 it answered 95 calls, 28 (29%) of them outside 9–5 on weekdays, and captured 44 callers' details, all sent to the principal by email and SMS. See our case studies.
A WhatsApp AI agent is an AI that replies to your business's WhatsApp messages for you, in a natural conversation. Aussie AI Agency's WhatsApp agent answers questions, replies to voice notes, books appointments and passes every lead to you, and our team checks its chats every day.
No. A WhatsApp auto reply sends the same fixed message to everyone. Aussie AI Agency's WhatsApp AI agent reads each message and answers it properly, asks follow-up questions, books the appointment and hands over to you when a person is needed.
Yes, an AI agent runs on the WhatsApp Business API rather than the WhatsApp Business phone app. Aussie AI Agency sets it up for you: the Meta business, the API connection, number verification and your business profile.
Usually, yes. A number on the WhatsApp Business app can be moved to the API, after which the AI answers it instead of the app. Or we set you up on a new number. Aussie AI Agency talks you through the trade-off on the demo call.
Yes. Aussie AI Agency's WhatsApp agent understands voice notes and can reply with a voice note or text, in a natural Australian voice.
Aussie AI Agency's agent tells the customer someone will be in touch, then sends you their details, what they asked and the full chat straight away. Complaints and anything sensitive always go to you.
Replying to customers who message you first is generally free from Meta. Messages your business starts, such as reminders or promotions outside a customer's recent chat, carry Meta's per-message fees. Aussie AI Agency explains the costs for your use on the demo call.
Yes. Message Steve, Aussie AI Agency's own AI, on WhatsApp at 0417 864 017. He runs on the same system your WhatsApp agent would.
Book a free 30-minute call with Niel. Tell him where time and customers are slipping through, and he'll tell you straight what AI can fix, what it can't, and what it would cost. Or ring our AI now and judge it yourself.