Most businesses are sitting on calls they never get round to: quotes to chase, customers due back, enquiries that went cold. We work with you to turn that list into bookings, with an AI that makes the calls and a team of people who make sure they're good calls.
Aussie AI Agency runs AI outbound calling as a managed service for Australian businesses. We plan each campaign with you, write and test the call, and our AI rings your customers and enquiries from your own number: quote follow-ups, reminders, lead callbacks and past-customer check-ins. Our team checks the calls every day and every result shows in your portal. $0.60 a minute on prepaid credit, phone call charges included.
Each campaign has one clear goal and one measure of success, agreed with you before a single call goes out.
Rings people who got a quote and went quiet: did it arrive, any questions, ready to book?
Jobs you'd otherwise lose to silence
Calls new web enquiries back within minutes, any hour, before they ring your competitor.
More enquiries turned into bookings
Reminds customers of upcoming appointments and takes reschedules or cancellations.
Fewer no-shows and empty slots
Works through your customer list: due for a service, a recall or a repeat job?
Repeat work from people who already trust you
Calls enquiries from past months that never booked, to see if they still need help.
Value from leads you already paid for
You don't get a dialler and a login. You get a team that plans, runs and improves the campaign with you, and an AI agent that does the calling.
We agree the goal, who's on the list, what counts as a result and what the AI must never say. We tell you straight if a campaign isn't worth running.
We write the opening, the questions and the handover, then test-call it ourselves until it sounds like your business.
Drop a CSV into your portal (name, mobile, a note). Duplicates and bad numbers are removed, and opted-out people are skipped.
Calls go out only in permitted hours. Our team reads the calls, adjusts the script and fixes problems during the campaign, not after it.
Spoke, voicemail, no answer, booked, with a summary of each call in your portal. Hot leads and bookings come straight to you.
We only call people who expect to hear from you, and the AI is upfront that it's an AI. Every campaign follows the same rules:
Outbound calling works on every AI receptionist plan and runs on prepaid credit: $0.60 a minute with phone call charges included, billed per second, no GST. Top up $100, $250, $500 in your portal; calls pause when credit runs out. It doesn't use your plan's inbound minutes.
| Plan | Price / month | Inbound minutes included | Outbound calling |
|---|---|---|---|
| Starter | $149 | 100 | $0.60/min prepaid |
| Business | $299 | 250 | $0.60/min prepaid |
| Growth | $499 | 700 | $0.60/min prepaid |
| Enterprise | From $1,299 | 3,000 | $0.60/min prepaid |
All prices in AUD, excluding GST. Your Australian phone number and call charges are included.
See the full plans and pricing, or how the same agent answers your inbound calls.
Most AI projects fail after launch, when nobody is watching what the AI says. We stay on it. That's the difference between buying software and having a team.
Niel and the team learn how your business actually runs: what customers ask, who handles what, which systems you use. Then we build the AI around that. You're not handed a login and a template.
Our team reads its calls, chats and messages and trains it every day. Wrong answer, awkward handover, new question? We fix it, usually before you notice.
Something to change? Tell us in plain English by phone, email or text and we make the change. No dashboards to learn, no prompt writing.
Complaints, judgement calls and anything sensitive go to your people with the details already written down. The AI never pretends to be human and never gives medical, legal or financial advice.
Fogarty Oliver and Rothschild, a Melbourne family law and conveyancing practice, has had an AI receptionist built and managed by us since 28 May 2026. To 28 September 2026 it answered 95 calls, 28 (29%) of them outside 9–5 on weekdays, and captured 44 callers' details, all sent to the principal by email and SMS. See our case studies.
AI outbound calling is an AI voice agent making phone calls for a business: following up quotes, reminding customers of appointments, calling back new leads or checking in with past customers. Aussie AI Agency runs it as a managed service for Australian businesses, with our team writing the calls and checking them every day.
An AI calling agent is an AI that holds natural phone conversations, both answering and making calls. Aussie AI Agency's calling agent rings from your own business number, says it's an AI assistant calling for your business, follows the goal of the campaign and books people in or passes them to you.
No. Aussie AI Agency only calls people who expect to hear from you: your customers, past customers and people who enquired. Every campaign needs you to confirm that, anyone who asks not to be called is never called again, and calls only go out in permitted hours (weekdays 9am to 8pm, Saturdays 9am to 5pm, never Sundays or public holidays).
An outbound call centre puts people on headsets and charges per hour or per seat. Aussie AI Agency's AI makes the calls and our team manages it: we plan and write each campaign with you, read the calls, adjust the script and report results. The AI can make several calls at once and never has an off day.
Yes. Aussie AI Agency's AI can book into calendars such as Google Calendar and Cliniko during the call, or transfer an interested person to you live, depending on how your business works.
Aussie AI Agency's outbound calling is $0.60 a minute on every plan, paid from prepaid credit you top up in your portal ($100, $250, $500). Phone call charges are included, there's no GST, calls are billed per second, and outbound calls don't use your plan's inbound minutes.
Yes. Aussie AI Agency's AI says at the start of every outbound call that it's an AI assistant calling on behalf of your business.
It depends on your list and offer, so Aussie AI Agency doesn't promise numbers. What we do promise is the work: a campaign planned with you, calls checked by our team, the script improved as results come in, and every outcome visible in your portal.
Book a free 30-minute call with Niel. Tell him where time and customers are slipping through, and he'll tell you straight what AI can fix, what it can't, and what it would cost. Or ring our AI now and judge it yourself.