Is Steve a registered chiropractor?

No. Steve is an AI receptionist. He answers calls, books appointments, and routes anything clinical to your registered chiropractor. He never provides clinical or treatment advice.

Does Steve comply with AHPRA's Code of Conduct?

Steve is configured with hard guardrails that prevent clinical advice, treatment recommendations, and therapeutic claims. AHPRA's Code of conduct for registered health practitioners frames clinical communication as a practitioner activity — Steve never crosses that boundary. He's also configured against the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument.

Can Steve diagnose or recommend treatment over the phone?

Never. He captures the presenting concern in patient-led language, books the consult, and lets your chiropractor diagnose in the room.

Does Steve integrate with Cliniko?

Yes, on Complete and Enterprise plans. Bookings land in Cliniko with full patient context, private health fund details, and the presenting concern as captured in patient-led language.

Does Steve integrate with Nookal, Power Diary, or Front Desk?

Yes — Nookal and Power Diary on Complete and Enterprise. Front Desk via email/SMS bridge on Essential, direct integration on Enterprise.

Can Steve handle WorkCover and CTP enquiries?

He captures the claim number, employer or insurer, referring GP, and treating chiropractor preference, then routes a structured email to your claims-handling practice manager. He doesn't make decisions on claim approval or session counts.

What happens with EPC (Enhanced Primary Care) referrals?

Steve captures the EPC referral details and books the consult against your nominated EPC schedule. He doesn't make clinical decisions about session counts — those remain with your GP and treating chiropractor.

Is patient data stored in Australia?

Yes. Aussie AI Agency is 100% Australian built and hosted. Call data is stored on AWS Sydney for Australian data sovereignty, TLS 1.3 in transit, AES-256 at rest, aligned with Privacy Act 1988 (Cth), the 13 Australian Privacy Principles, and the Notifiable Data Breaches (NDB) Scheme. ISO 27001 framework-aligned (formal certification on roadmap).

How does Steve handle red flags or potential emergencies?

If a patient describes symptoms that sound like a clinical red flag — sudden severe pain, neurological symptoms, suspected fracture — Steve does not attempt triage. He flags the call for immediate practitioner callback or, where you've configured, advises the patient to contact their GP or call 000 in emergencies.

Can Steve manage multi-practitioner clinics?

Yes. He routes per-practitioner based on patient request — sports chiro, pregnancy chiro, paediatric chiro — never on his own judgement. The patient chooses; Steve books.

24 business hours from your discovery call. Most chiro clinics are live within three working days of signing up.

How much does Steve cost?

Essential $297 per month, Complete $497 per month, Enterprise $990 per month. 14-day free trial. No money-back guarantee — the free trial is your no-risk window.

Month-to-month on Essential and Complete. Enterprise is typically a 12-month engagement to justify the multi-clinic build and dedicated account manager.

Can Steve do recall and reactivation calls?

Outbound recall and reactivation campaigns are available on Enterprise. He calls past patients with your approved script (AHPRA-aware, no therapeutic claims), books eligible appointments, and reports back.

Does Steve speak languages other than English?

Multi-language receptionist is on Complete and Enterprise. Mandarin, Cantonese, Arabic, Vietnamese, and Greek are most commonly requested by Australian chiro clinics.

Who do I talk to if I want to trial Steve?

Niel Bennet, founder — 03 4328 3434 or info@aussieaiagency.com.au. 15-minute discovery call, no obligation.

Is Steve a registered chiropractor?

No. Steve is an AI receptionist. He answers calls, books appointments, and routes anything clinical to your registered chiropractor. He never provides clinical or treatment advice.

Does Steve comply with AHPRA's Code of Conduct?

Steve is configured with hard guardrails that prevent clinical advice, treatment recommendations, and therapeutic claims. AHPRA's Code of conduct for registered health practitioners frames clinical communication as a practitioner activity — Steve never crosses that boundary. He's also configured against the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument.

Can Steve diagnose or recommend treatment over the phone?

Never. He captures the presenting concern in patient-led language, books the consult, and lets your chiropractor diagnose in the room.

Does Steve integrate with Cliniko?

Yes, on Complete and Enterprise plans. Bookings land in Cliniko with full patient context, private health fund details, and the presenting concern as captured in patient-led language.

Does Steve integrate with Nookal, Power Diary, or Front Desk?

Yes — Nookal and Power Diary on Complete and Enterprise. Front Desk via email/SMS bridge on Essential, direct integration on Enterprise.

Can Steve handle WorkCover and CTP enquiries?

He captures the claim number, employer or insurer, referring GP, and treating chiropractor preference, then routes a structured email to your claims-handling practice manager. He doesn't make decisions on claim approval or session counts.

What happens with EPC (Enhanced Primary Care) referrals?

Steve captures the EPC referral details and books the consult against your nominated EPC schedule. He doesn't make clinical decisions about session counts — those remain with your GP and treating chiropractor.

Is patient data stored in Australia?

Yes. Aussie AI Agency is 100% Australian built and hosted. Call data is stored on AWS Sydney for Australian data sovereignty, TLS 1.3 in transit, AES-256 at rest, aligned with Privacy Act 1988 (Cth), the 13 Australian Privacy Principles, and the Notifiable Data Breaches (NDB) Scheme. ISO 27001 framework-aligned (formal certification on roadmap).

How does Steve handle red flags or potential emergencies?

If a patient describes symptoms that sound like a clinical red flag — sudden severe pain, neurological symptoms, suspected fracture — Steve does not attempt triage. He flags the call for immediate practitioner callback or, where you've configured, advises the patient to contact their GP or call 000 in emergencies.

Can Steve manage multi-practitioner clinics?

Yes. He routes per-practitioner based on patient request — sports chiro, pregnancy chiro, paediatric chiro — never on his own judgement. The patient chooses; Steve books.

24 business hours from your discovery call. Most chiro clinics are live within three working days of signing up.

How much does Steve cost?

Essential $297 per month, Complete $497 per month, Enterprise $990 per month. 14-day free trial. No money-back guarantee — the free trial is your no-risk window.

Month-to-month on Essential and Complete. Enterprise is typically a 12-month engagement to justify the multi-clinic build and dedicated account manager.

Can Steve do recall and reactivation calls?

Outbound recall and reactivation campaigns are available on Enterprise. He calls past patients with your approved script (AHPRA-aware, no therapeutic claims), books eligible appointments, and reports back.

Does Steve speak languages other than English?

Multi-language receptionist is on Complete and Enterprise. Mandarin, Cantonese, Arabic, Vietnamese, and Greek are most commonly requested by Australian chiro clinics.

Who do I talk to if I want to trial Steve?

Niel Bennet, founder — 03 4328 3434 or info@aussieaiagency.com.au. 15-minute discovery call, no obligation.

Niel Bennet· Founder, Aussie AI Agency

Updated May 2026Reviewed by Niel Bennet, Founder, Aussie AI Agency. Industry framing sourced from AHPRA, the Chiropractic Board of Australia, the Therapeutic Goods Administration (Advertising Code), the Australian Chiropractors Association, Safe Work Australia, icare NSW, WorkSafe Victoria, Services Australia, and the Department of Veterans' Affairs.

AI Receptionist for Chiropractors — Book Every New Patient, Recall, and WorkCover Enquiry, 24/7

Steve, your Aussie AI chiropractic receptionist, answers every call your clinic gets. He books new patient consults, takes recall and plan-top-up bookings, handles WorkCover, CTP, DVA and EPC enquiries, and routes anything clinical to a registered chiropractor. AHPRA-aware by design — Steve never gives clinical advice, never recommends adjustment plans, and never makes therapeutic claims. Cliniko, Nookal, Power Diary and Front Desk ready.

Live demo · Cliniko / Nookal / Power Diary / Front Desk ready · AHPRA-aware

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No card. Chiro-specific configuration.

100% Australian Built & Hosted Privacy Act 1988 Compliant 24-Business-Hour Setup AHPRA-Aware Guardrails 24/7 New Patient Capture

Quick Answer

Can an AI receptionist work for an Australian chiropractic clinic? Yes — and chiropractic is one of the strongest fits. Steve answers every call 24/7, books new patient consults, takes recall and plan-top-up bookings, handles WorkCover and CTP claim enquiries, and routes anything clinical or treatment-related to a registered chiropractor. He's purpose-built for Australian chiro clinics — he never gives clinical advice, never recommends adjustment plans, and never makes diagnostic statements. He qualifies, books, and dispatches structured email and SMS to your front desk within five seconds of call-end.

From $297/month. 14-day free trial. 24-business-hour setup. Privacy Act 1988 (Cth) compliant, hosted on AWS Sydney for Australian data sovereignty, TLS 1.3 in transit, AES-256 at rest, NDB Scheme aligned, ISO 27001 framework-aligned (certification on roadmap). Aligned with AHPRA's Code of conduct for registered health practitioners and the Therapeutic Goods Advertising Code.

A Real Aussie Story (Illustrative Composite)

Joel runs a two-chiropractor clinic in Newtown, Sydney. Average new-patient consult fee is $145; recall and plan-top-up visits are $75 to $95. His front desk runs from 9 to 6 Tuesday to Saturday — and Joel had been the de facto night-and-Sunday receptionist for two years, taking calls in the car park between adjustments and at home with the kids in the background.

He pulled the numbers one Sunday. Across an average week, he counted 38 calls outside front-desk hours. Twelve of those were new patient enquiries. The other 26 were recalls, reschedules, WorkCover claim questions, and plan top-up bookings. His call-back conversion on the new-patient enquiries was about 50% — the other half had booked with the chiro down the road by the time he called Monday morning.

Six missed new-patient consults a week, at $145 a head, plus follow-ups: a $1,200+ weekly leak before counting the recall bookings he'd never seen and the time he was burning not being present for his family.

Steve went live on a Wednesday. By the following Tuesday, every after-hours call had been answered, every new-patient enquiry was in the diary with private health fund details captured, every WorkCover question had a structured email lodged for Joel's morning review, and Steve's escalation rule meant Joel only got the phone himself for actual emergencies — which, in a chiro clinic, is almost never.

In month one, Joel recovered an estimated 17 new-patient consults that would otherwise have walked. Combined with recalls, that's around $4,500 in additional billings against a $297 monthly Essential plan subscription.

Joel's Newtown story is an illustrative composite based on common patterns we see with Australian chiropractic clinics. No individual chiropractor is depicted. Real named AAA customers with permission to publish include Line Marking Australia and Dinar Exchange. Steve does not provide clinical, treatment, or adjustment advice under any circumstance — he qualifies and books only.

Watch how Steve works in a chiro clinic

A 90-second walkthrough of Steve handling three chiro call types — a new patient enquiring about lower-back pain (booked without diagnosis), a regular patient rescheduling a plan-top-up, and a WorkCover claim question routed to the practice manager for next-business-day callback. Full transcript below.

Read full transcript — three chiro call types in 90 seconds

Call 1 — New patient enquiry (lower-back pain)

Caller: “Hi, I've got some lower-back pain that's been getting worse for a couple of weeks. Do you do new patients?”

Steve: “Absolutely, we're taking new patients. Our chiropractor will assess what's going on properly in the room. The new-patient consult is $145 and runs about 45 minutes — that includes the history, assessment and any initial care. Are you available Tuesday afternoon or Wednesday morning?”

Caller: “Wednesday morning works.”

Steve: “Got a 9:30 or 10:45 — which suits?”

Caller: “10:45.”

Steve: “Booked. Can I grab your full name, mobile, email, date of birth and your private health fund if you have one? I'll text you a confirmation and a quick intake form link to fill out before you come in.”

Within 5 seconds: Cliniko booking created, SMS to patient with confirmation + intake form link, email summary to the front desk inbox. Presenting concern captured as “lower-back pain, two weeks, worsening” — patient-led language, no diagnosis.

Call 2 — Regular patient rescheduling a plan top-up

Caller: “Hi it's Sarah Lambert, I've got an adjustment Thursday at 4 but I need to move it.”

Steve: “No worries Sarah — I can see you in the system. Want to try Friday at 4 or next Tuesday at 3:30?”

Caller: “Friday 4.”

Steve: “Done. You'll get an SMS confirmation in a sec. Anything else?”

Cliniko updated, original slot released, patient SMS sent, practitioner gets the schedule change in their next sync.

Call 3 — WorkCover claim enquiry

Caller: “Yeah I've got a WorkCover claim — back injury at work, I want to start seeing a chiropractor under the claim. How does that work?”

Steve: “Yep, we handle WorkCover regularly. So our practice manager will sort the claim side properly with you — let me grab a few details first. Have you got a claim number yet?”

Caller: “Yes — 3847291.”

Steve: “Insurer or employer?”

Caller: “icare NSW. My GP's Dr. Patel at Newtown Family Medical.”

Steve: “Got a chiropractor preference at our clinic, or happy with whoever's available?”

Caller: “Whoever's available.”

Steve: “Beautiful. I'm going to lodge this with our practice manager — Annie will call you back tomorrow morning to confirm the claim's set up before booking your first session. Best mobile?”

Structured email to practice manager: claim 3847291, icare NSW, GP Dr. Patel, no practitioner preference, callback committed for next business day. Steve does not book the session himself or quote gap fees — the practice manager owns that conversation.

The 5-second chiro workflow

Phone rings. Steve answers on ring one, identifies as your clinic's reception, asks how he can help.
Intent captured. New patient consult? Recall? Reschedule? WorkCover/CTP enquiry? Plan top-up? Steve identifies in the first 10-15 seconds.
Booking taken. Steve checks the clinic calendar in real time, offers two or three slot options, confirms with patient name, DOB, phone, email, and private health fund (where relevant).
Email + SMS dispatched. Within five seconds of call-end, a structured email lands in the front-desk inbox AND an SMS goes to the on-duty practitioner with the new patient summary. Patient receives an SMS booking confirmation plus an intake form link.
Escalation if needed. Anything clinical, anything that sounds like a red flag, or anything that requires a chiropractor's judgement gets flagged for callback within your defined SLA — never answered by Steve.

Why Australian chiropractic clinics are choosing AI reception

The chiro phone reality

Chiropractic clinics live on bookings. New-patient acquisition is expensive — Google Ads cost-per-click in Australian chiropractic markets routinely sits in the $4–$12 range, and every missed inbound call is a paid lead going straight to a competitor. Add the operational load of recall scheduling, plan management, WorkCover and CTP claim coordination, and you have a phone system that simply cannot afford to miss a ring.

Steve answers every call. Every time. New-patient enquiries get the warm, structured first-touch they need to convert. Existing patients get the fast, accurate booking they expect.

What Steve does in a chiro clinic

New patient enquiries — Captures the presenting concern in patient-led language (no diagnostic language), checks availability, books the new-patient consult, captures private health fund and contact details, sends SMS confirmation with the clinic's pre-consult intake form link.
Recall and plan-top-up bookings — Books directly into your Cliniko, Nookal, Power Diary, or Front Desk calendar (where integrated). Captures any change in patient circumstances.
Rescheduling and cancellations — Handles same-day reschedules, applies your cancellation policy, offers the nearest alternative slots.
WorkCover, CTP, DVA, and EPC enquiries — Captures claim number, employer/insurer, referring GP, and treating chiropractor preference. Routes to your claims-handling practice manager via structured email. Steve doesn't make decisions on session counts or claim approval.
Plan enquiries — Takes general enquiries about your wellness plan structure (pricing, frequency) and books the consult where the patient wants to discuss in detail with the chiropractor.
After-hours bookings — Steve takes the booking, sends confirmation, dispatches the front-desk email for next-business-day review.
Multi-practitioner routing — If you have two or three chiros with different specialties (pregnancy, paediatric, sports), Steve routes accordingly based on patient request, never on his own judgement.

AHPRA awareness — what Steve does not do

Chiropractic is a registered profession in Australia under AHPRA. Steve respects the boundaries that come with that. He is not a registered chiropractor and never holds himself out as one.

1. Steve never provides clinical advice, diagnoses, or treatment recommendations

If a patient asks “is this back pain serious?” or “should I be worried?” — Steve does not triage. He books the consult so your chiropractor can assess in the room, or escalates to a registered practitioner for callback under your defined SLA.

2. Steve never recommends adjustment plans, frequency, or technique

Decisions about how often a patient needs care, what technique is appropriate, and when to step down or discharge belong to your registered chiropractor. Steve books the visit; the chiropractor decides the plan.

3. Steve never discusses whether a condition is appropriate for chiropractic care

Questions like “can chiropractic help my migraines?” or “will it fix my sciatica?” get redirected to the consult: “That's exactly the kind of question the chiropractor can answer properly during an initial assessment.”

4. Steve never makes statements about treatment outcomes, recovery timelines, or symptom resolution

Outcome predictions, recovery timelines, and symptom-resolution claims are clinical statements. Steve does not make them — and he does not let generic marketing language about outcomes leak into a booking call. This is exactly where most generic answering services breach the rules.

5. Steve never engages in Therapeutic Goods Advertising Code violations

Steve is configured against the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument. No prohibited representations, no unverified testimonials, no comparisons that imply therapeutic superiority. He books; he doesn't advertise.

6. Steve never comments on chiropractic vs. other modalities

Comparisons between chiropractic and physio, osteo, massage, or medical care are clinical opinions. If a patient asks “should I see a chiro or a physio?” — Steve's answer is to book the assessment and let the chiropractor have that conversation in the room.

This is by design. AHPRA's Code of conduct for registered health practitioners and the Chiropractic Board of Australia's regulatory guidance make it clear that clinical communication is a practitioner activity. Steve qualifies and books. Your chiropractor diagnoses and treats. Always.

Integrations built for chiropractic workflows

Steve plugs into the practice management software Australian chiros already run:

Practice management and clinical platforms supported by AAA for chiropractors

Platform	Integration	Use case
Cliniko	Direct API (Complete + Enterprise)	Real-time new-patient consult booking, recall and plan-top-up scheduling, presenting concern captured in patient-led language
Nookal	Direct API (Complete + Enterprise)	Patient booking, recall workflow, multi-practitioner routing
Power Diary	Direct API (Complete + Enterprise)	Booking, recall, plan-top-up scheduling for chiro and allied health
Front Desk (Smartsoft)	Email/SMS bridge (Essential) · Direct (Enterprise)	Booking handoff via structured email + SMS on Essential; direct calendar writes on Enterprise
HotDoc	Where applicable	Online booking surface alongside Steve's voice channel
Google Calendar / Outlook	Direct	Calendar booking for solo chiros or clinics not yet on a PMS
WorkCover / CTP / DVA claims	Structured email dispatch	Claim number, insurer, referring GP, treating chiropractor preference routed to your claims-handling practice manager
Multi-clinic groups	Per-location routing (Enterprise)	Suburb-based routing with head-office consolidated reporting

If your platform isn't listed, we'll build the integration during setup. Trusted across industries — Aussie AI Agency clients include Line Marking Australia and Dinar Exchange. The chiro build runs on the same Australian-hosted infrastructure with chiro-specific scripts and AHPRA-aware guardrails.

Pricing — straight-up

Plan	What's included	Monthly
Essential	Steve answers calls 24/7, email + SMS dispatch, single clinic inbox, Google Calendar booking, voicemail-to-text, weekly call reports, Front Desk email/SMS bridge	$297
Complete	Everything in Essential + Cliniko / Nookal / Power Diary direct integration, multi-practitioner routing, recall workflow, custom escalation rules, fortnightly script tuning	$497
Enterprise	Everything in Complete + multi-clinic routing, claims workflow automation (WorkCover/CTP/DVA), Front Desk direct integration, outbound recall and reactivation campaigns, multi-language receptionist, ISO 27001 framework documentation pack, dedicated account manager	$990

All plans include: 24/7 answering, email + SMS workflow, AHPRA-aware configuration, custom voice/persona, Australian hosting, Privacy Act 1988 (Cth) compliance, ISO 27001 framework-aligned security (AWS Sydney, TLS 1.3, AES-256, NDB Scheme alignment), 14-day free trial, 24-business-hour setup.

No money-back guarantee — but a 14-day free trial so you can test before you commit. Month-to-month on Essential and Complete; Enterprise is typically a 12-month engagement. See full pricing on the pricing page.

📞 Talk to Niel: 03 4328 3434 · ✉️ info@aussieaiagency.com.au

When Steve is not the right fit

We'd rather tell you upfront than waste your money. Steve is not for your chiro clinic if —

You expect Steve to give clinical or treatment advice. He won't. That's an AHPRA boundary — and you wouldn't want him to anyway.
You run a solo chiro on a $40-per-call insurance-driven model with under 30 calls a week. The maths is tight. Talk to us about Essential before committing, or stay with voicemail and a callback rhythm.
You insist on a human voice for every front-of-house interaction. Steve is good — patients regularly don't realise — but if your brand is built on a specific human receptionist, that's a different conversation.
You don't have a clear after-hours protocol and aren't prepared to define escalation rules. Steve needs your rules to work. If you can't tell us who to escalate to, when, and for what — we can't build him to perform.
You're not willing to invest 60–90 minutes in the discovery call and ongoing script tuning. Steve only sounds like your clinic if you tell us how your clinic sounds.

If any apply, save your money. If none apply, Steve will pay for himself in the first three weeks.

Related pages for chiropractors

AI Receptionist for Medical Practices — the parent healthcare hub
AI Receptionist for Podiatrists — sibling allied-health page
AI Receptionist for Occupational Therapists
AHPRA-Compliant AI Receptionist — the compliance framework explained
Cliniko AI Receptionist Integration
Pricing & plans

Related Services

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Physiotherapy

CDM, WorkCover, NDIS referral pathways

🦴

Osteopaths

Musculoskeletal care, Health Fund rebates

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Medical Practices

Best Practice, Medical Director & HotDoc integration

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AHPRA Compliance

How AAA meets AHPRA regulatory requirements

🤲

Occupational Therapy

NDIS and workers comp call handling

🦶

Podiatry

AI receptionist for podiatry clinics

Common questions about AI receptionists for chiropractors

: No. Steve is an AI receptionist. He answers calls, books appointments, and routes anything clinical to your registered chiropractor. He never provides clinical or treatment advice.
: Steve is configured with hard guardrails that prevent clinical advice, treatment recommendations, and therapeutic claims. AHPRA's Code of conduct for registered health practitioners frames clinical communication as a practitioner activity — Steve never crosses that boundary. He's also configured against the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument.
: Never. He captures the presenting concern in patient-led language, books the consult, and lets your chiropractor diagnose in the room.
: Yes, on Complete and Enterprise plans. Bookings land in Cliniko with full patient context, private health fund details, and the presenting concern as captured in patient-led language.
: Yes — Nookal and Power Diary on Complete and Enterprise. Front Desk via email/SMS bridge on Essential, direct integration on Enterprise.
: He captures the claim number, employer or insurer, referring GP, and treating chiropractor preference, then routes a structured email to your claims-handling practice manager. He doesn't make decisions on claim approval or session counts.
: Steve captures the EPC referral details and books the consult against your nominated EPC schedule. He doesn't make clinical decisions about session counts — those remain with your GP and treating chiropractor.
: Yes. Aussie AI Agency is 100% Australian built and hosted. Call data is stored on AWS Sydney for Australian data sovereignty, TLS 1.3 in transit, AES-256 at rest, aligned with Privacy Act 1988 (Cth), the 13 Australian Privacy Principles, and the Notifiable Data Breaches (NDB) Scheme. ISO 27001 framework-aligned (formal certification on roadmap).
: If a patient describes symptoms that sound like a clinical red flag — sudden severe pain, neurological symptoms, suspected fracture — Steve does not attempt triage. He flags the call for immediate practitioner callback or, where you've configured, advises the patient to contact their GP or call 000 in emergencies.
: Yes. He routes per-practitioner based on patient request — sports chiro, pregnancy chiro, paediatric chiro — never on his own judgement. The patient chooses; Steve books.
: 24 business hours from your discovery call. Most chiro clinics are live within three working days of signing up.
: Essential $297 per month, Complete $497 per month, Enterprise $990 per month. 14-day free trial. No money-back guarantee — the free trial is your no-risk window.
: Month-to-month on Essential and Complete. Enterprise is typically a 12-month engagement to justify the multi-clinic build and dedicated account manager.
: Outbound recall and reactivation campaigns are available on Enterprise. He calls past patients with your approved script (AHPRA-aware, no therapeutic claims), books eligible appointments, and reports back.
: Multi-language receptionist is on Complete and Enterprise. Mandarin, Cantonese, Arabic, Vietnamese, and Greek are most commonly requested by Australian chiro clinics.
: Niel Bennet, founder — 03 4328 3434 or info@aussieaiagency.com.au. 15-minute discovery call, no obligation.

Quick Facts: AI Receptionist for Australian Chiropractors

Best fit:: Chiro clinics with 1+ practitioner, after-hours new-patient demand, Cliniko/Nookal/Power Diary/Front Desk workflow
NOT a fit:: Clinics expecting clinical advice, solo chiros under 30 calls/week on insurance-only models, brands built on a specific human receptionist
New-patient capture:: Books consult, captures private health fund, sends SMS confirmation + intake form link
AHPRA boundaries:: No clinical advice, no adjustment plans, no therapeutic claims, no Therapeutic Goods Advertising Code breaches
Red-flag handling:: No triage by Steve — flags for immediate practitioner callback or advises GP/000
Regulator awareness:: AHPRA, Chiropractic Board of Australia, TGA Advertising Code, OAIC (Privacy Act)
Integrations:: Cliniko, Nookal, Power Diary, Front Desk, HotDoc, Google Calendar, structured email for WorkCover/CTP/DVA
Claims handled:: WorkCover, CTP, DVA, EPC — captured and routed to your practice manager, never decided by Steve
Pricing:: $297 / $497 / $990 per month — 14-day free trial
Setup time:: 24 business hours from discovery call
Hosting & security:: AWS Sydney, TLS 1.3 in transit, AES-256 at rest, Privacy Act 1988 + NDB aligned, ISO 27001 framework-aligned (certification on roadmap)
Author:: Niel Bennet, Founder of Aussie AI Agency

Sources: AHPRA, Chiropractic Board of Australia, TGA Advertising Code, OAIC, Australian Chiropractors Association, Safe Work Australia, icare NSW, WorkSafe Victoria, Services Australia, Department of Veterans' Affairs, 2026.

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About the author

Niel Bennet

Founder & CEO, Aussie AI Agency

Niel Bennet is the founder of Aussie AI Agency, building practical AI voice agents, chat automation, and CRM integrations for Australian businesses. Helping Australian businesses automate and grow with AI since 2025.

AI Voice AgentsBusiness AutomationCRM IntegrationCustomer Experience Automation

Published 20 May 2026 · Updated 20 May 2026

Reviewed by Niel Bennet, Founder, Aussie AI Agency. Content sourced from AHPRA's Code of conduct for registered health practitioners, the Chiropractic Board of Australia, the Therapeutic Goods Administration (Advertising Therapeutic Goods), the Australian Chiropractors Association, Safe Work Australia, icare NSW, WorkSafe Victoria, Services Australia and the Department of Veterans' Affairs. Reviewed quarterly.

Sources & disclosures

Health practitioner regulation:

Workplace injury and claims:

Privacy & consumer protection:

Real customer references: Line Marking Australia and Dinar Exchange with permission. Joel's Newtown story is an illustrative composite based on common patterns across Australian chiropractic clinics. No individual chiropractor is depicted.

Composite disclosure: The two-chiro Newtown story — the 38-calls-per-week after-hours figure, the 12 new-patient enquiries, the 50% callback conversion, the $1,200+ weekly leak, the 17 recovered new-patient consults in month one, and the $4,500 additional-billings figure — reflects typical patterns we observe across Australian chiro clients. The $145 new-patient consult fee and $75–$95 recall and plan-top-up fees are illustrative estimates. Individual clinic results vary by location, fee structure, practitioner mix and patient base. Steve does not provide clinical, treatment, or adjustment advice under any circumstance — he qualifies and books only.

Pricing, hours, and integration claims are accurate at publish date and may change with notice to existing customers. Steve does not provide chiropractic clinical advice, does not hold a chiropractic registration, and does not make therapeutic claims. Aussie AI Agency is not affiliated with AHPRA, the Chiropractic Board of Australia, the Australian Chiropractors Association, the TGA, Safe Work Australia, icare NSW, WorkSafe Victoria, Services Australia, the Department of Veterans' Affairs, the ACMA, the ACCC, or any other government or regulatory body referenced. References to these bodies are for informational and compliance-context purposes only.

Security & data handling: Privacy Act 1988 (Cth) compliant. Hosted on AWS Sydney for Australian data sovereignty. TLS 1.3 in transit. AES-256 at rest. Aligned with the 13 Australian Privacy Principles and the Notifiable Data Breaches (NDB) Scheme. ISO 27001 framework aligned (formal certification on roadmap).

Not legal, clinical or compliance advice. For specific compliance questions about chiropractic registration, AHPRA Code of Conduct application, Therapeutic Goods advertising, WorkCover/CTP/DVA/EPC claim handling, or scope of practice, consult AHPRA, the Chiropractic Board of Australia, the Australian Chiropractors Association, or specialist health-law counsel.

Conflict of interest disclosure: Aussie AI Agency sells AI receptionist services. We benefit financially when readers become customers.

Aussie AI Agency · 240 Plenty Road, Bundoora VIC 3083 · ABN 44 772 398 737 · info@aussieaiagency.com.au · 03 4328 3434