AI Receptionist for Law Firms in Melbourne

Melbourne law firms face intense competition for new clients. When a prospective client calls after hours and reaches voicemail, they call the next firm on Google. Steve, Aussie AI Agency's AI voice receptionist, captures every new client call 24/7, takes conflict check intake, and books consultations directly into your calendar.

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Why Melbourne Law Firms Miss Client Calls

Melbourne's legal market spans CBD firms through to suburban practices across the inner north, east, and outer metro areas. Prospective clients researching legal services often call in the evening after work — the same window when offices are closed.

Without 24/7 call capture, those enquiries — for conveyancing, family law, commercial matters, or employment disputes — go to a competing firm that picks up. Steve ensures your firm is always reachable for new business.

What Steve Handles for Your Melbourne Law Firm

Captures new client enquiries 24/7 — name, matter type, opposing party
Takes conflict check intake details before you call the client back
Books consultation appointments into your calendar
Handles existing client callback requests with urgency triage
Sends SMS notification to fee earners for every new enquiry

Pricing for Melbourne Law Firms

Plans start from $297/month for unlimited inbound calls. For a Melbourne law firm, capturing one additional new client matter per month covers the cost many times over.

14-day free trial. No credit card required. Live in 24 business hours.

Frequently Asked Questions

Does Steve handle conflict check intake for Melbourne law firms?

Yes. Steve captures the new client's name, opposing party, matter type, and contact details — the information needed for a conflict check — before you call the client back.

Can Steve book consultation appointments for Melbourne solicitors?

Yes. Steve books consultations into your calendar using your availability rules configured during onboarding — including urgent matter slots.

Does Steve understand VIC-specific legal matters?

Steve is trained on common Victorian legal matter types including conveyancing, family law, commercial disputes, wills and estates, VCAT matters, and WorkCover — so intake conversations are relevant and accurate.

Is client data kept private and compliant?

Yes. All call data is stored on AWS Sydney infrastructure, compliant with the Privacy Act 1988 (Cth). Steve does not provide legal advice — it only captures intake information and books consultations.