AI Receptionist for Medical Practices in Melbourne

Melbourne medical practices — from inner-city GP clinics to outer suburban bulk-billing centres — face relentless call pressure. Steve, Aussie AI Agency's AI voice receptionist, answers every call 24/7, books directly into Best Practice and Medical Director, and handles repeat prescription enquiries — all Privacy Act compliant.

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Why Melbourne Medical Practices Miss Calls

Melbourne's large GP sector means patients have options when they can't get through. A practice that answers every call — including at 7am before opening, during the lunchtime rush, and after 6pm — wins patient loyalty. A practice that sends calls to voicemail loses patients to the clinic down the road that picked up.

For specialist rooms, missed referral calls can mean patients book with a competing specialist. Steve ensures every call is captured and acted on promptly.

What Steve Handles for Your Melbourne Practice

Answers every call 24/7 — before hours, after hours, during lunch
Books appointments into Best Practice, Medical Director, HotDoc, and Cliniko
Handles repeat prescription enquiries using your practice protocols
Captures new patient registration details
Sends SMS notifications for every interaction

Pricing for Melbourne Medical Practices

Plans start from $297/month for unlimited inbound calls. For a busy Melbourne medical practice, the return on investment from fewer missed calls is immediate.

14-day free trial. No credit card required. Live in 24 business hours.

Frequently Asked Questions

Do you service Melbourne GPs and specialist practices?

Yes. Steve is configured for both GP clinics and specialist practices across all Melbourne suburbs, from CBD to outer metro. Workflows are tailored during onboarding.

Which medical software does Steve integrate with in Melbourne?

Steve integrates with Best Practice, Medical Director, HotDoc, and Cliniko for real-time appointment booking in Melbourne practices.

Can Steve handle repeat prescription enquiries?

Yes. Steve handles script enquiry calls per your practice protocols — capturing patient details, medication, and preferred pharmacy, then notifying your GP via SMS.